Your privacy matters to us. This policy explains what information the app collects, how it is used, and the choices you have over your data.
EZ Fitness Connect is a general fitness and wellness tracking app. It is not a medical device and does not provide medical advice, diagnosis, or treatment. Nutrition, calorie, activity, and other figures — including AI-generated meal and nutrition-label estimates — are approximate and may be inaccurate. Always consult a qualified healthcare professional before starting any diet, exercise, or wellness program, and never disregard or delay professional medical advice because of something you read or track in this app. Use the app at your own discretion.
When you create an account we collect your name and email address. As you use the app you may add fitness and health information such as your weight, height, age, gender, country, daily steps, meals and calories, workouts, gym check-ins, sleep and wellness entries, and photos you choose to upload. We also store your app preferences and daily goals. When you check in at a gym, we collect your device’s precise location (GPS coordinates) at that moment to record the check-in; we only access your location while you are actively checking in.
We use your information to provide the core features of the app: tracking your activity, showing your progress and reports, powering the Compare feature, delivering messages between users, and managing subscriptions and rewards. We do not sell your personal information to third parties.
If you enable "Share my stats for Compare", other users can see your display name, avatar, photos you add, and aggregated fitness stats. Your email address is never shown to other users. You can turn sharing off at any time in your Profile privacy settings, and you can choose to display a username instead of your real name.
Your data is stored securely on our servers. Passwords are protected using industry-standard one-way hashing and are never stored in plain text. Private messages between users are encrypted while stored on our servers. Access to your personal data requires an authenticated, encrypted session.
We rely on a small number of trusted service providers to run the app. Subscriptions and purchases are handled through the Apple App Store, Google Play, and our payments partner RevenueCat. Photos and files you upload are stored using Amazon Web Services (AWS). When you scan a meal or nutrition label, the image is sent to an AI provider to estimate calories and nutrients. These providers only receive the information needed to perform their function, and we do not sell your personal information to anyone.
The app lets users connect and message each other, so we take safety seriously. You can report objectionable content or abusive behavior and block any user directly from a conversation or their profile. We review reports and may remove content or restrict accounts that violate our rules. Reported content and blocked users are handled promptly so you stay in control of who can contact you. Private messages are encrypted while stored on our servers. For your own safety, please do not share sensitive personal information — such as passwords, financial or payment details, medical records, or government ID numbers — in messages to other users.
You can view and update most of your information at any time from your Profile. You control what other users can see through your privacy settings, and you can request a copy of your data or ask us to correct or delete it by contacting us. You can permanently delete your account and all associated data from within the app at any time.
We keep your information for as long as your account is active so you can use the app and see your history. When you delete your account, your profile, logs, messages, photos, and associated data are removed from our systems. We may retain limited records where required to comply with legal obligations or resolve disputes.
You can permanently delete your account at any time from the Profile screen in the app. Deleting your account removes your profile, logs, messages, photos, and all associated data from our systems. This action cannot be undone.
The app is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time as the app evolves. When we make meaningful changes, we will update the “Last updated” date below and, where appropriate, notify you within the app. Your continued use of the app after an update means you accept the revised policy.
If you have any questions about this Privacy Policy or your data, contact us at [email protected].
Last updated: July 2026